Collection of personal information
Product and service information
If you have purchased products from Burchgrove, we may hold your contact details as well as details of the products that we provide to you. Those details are primarily used to send you information about relevant products, offers, promotions, latest developments and forthcoming events.
Information for marketing
If we have collected your details from an enquiry or purchase you have made, we will hold your contact details and details of information that we send to you. The Personal Information we hold is used to communicate with you on topics you have indicated an interest in or that we believe that you may be interested in.
Links to external sites
Burchgrove Home does not take any responsibility for its advertisers, outgoing links or any other part of its website that is not under direct or total control of Burchgrove Home. We advise that you read the privacy policies of external sites before submitting personal information.
Your information and third parties
Your Personal Information and the information which Burchgrove Home gathers is used by Burchgrove Home for the express purpose for which it was collected. We do not provide Personal Information to other companies except where they are subcontractors or suppliers directly involved in the delivery or sale of a product. Occasionally we may collect Personal Information from you in the course of conducting promotions or competitions and such promotions or competitions may be conducted jointly with third parties who might have access to your Personal Information. In such circumstances the terms and conditions of such promotions or competitions (jointly held or otherwise) will clearly state the intentions of the recipient(s) of your Personal Information. Otherwise, we do not provide your Personal Information to third parties to use for their own marketing purposes. Please note that we will release your Personal Information if required to do so by law or by search warrant, subpoena or court order.
Security of information
Accuracy of information
Burchgrove Home takes all reasonable steps to make sure that the Personal Information that we collect, use or disclose is accurate, complete and up to date. Burchgrove Home may from time to time contact you to check that our information is accurate and up to date.
Access to your personal information
Burchgrove Home will provide you with reasonable access to the Personal Information that we hold about you, except where doing so would contravene the National Privacy Principles. If providing this information would impose unreasonable costs on Burchgrove Home, we will advise you of the reasons for this and that a reasonable charge will be imposed to obtain the information for you. If you can establish that the information about you is not accurate, complete and up to date, we will take reasonable steps to correct this information.
Complaint handling procedure
Changes in our policy
For complaints/enquires regarding privacy issues please contact firstname.lastname@example.org